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Q:если я пополню Alipay на CHOOBUY я смогу с него оплатить самостоятельную покупку на таовао?2012-08-18 11:09
A:Извините, сейчас мы не можем помогать пополнить alipay, лучше купите как обычно
Q:Я хочу изменить заказ. Что можно сделать?2012-08-15 07:16
A:Как изменить? Сжажите номер заказа, пожалуйста
Q:В графу Получатель:пишется только 趣 拜 代购, а + Choobuy ваш ID (зарегистрированный адрес электронной почты) не вставляется и еще, номер отслеживания, это номер авианакладной?2012-08-15 02:55
A:Вы говарили о самостоятельной покупке, да? после того, что вы купили на taobao, продавец отправил посылку, вы получите номер отслеживания, вы нужны добавить его на ваше закзе.
Q:hello, i want to know if you can ship thing like liquid or spray can?2012-08-12 04:00
A:Sorry so much, we can't, because it is hard to pass customs, usually customs will take it out, so we don't suggest to buy items like you said.
Q:请问我要买的2样东西都有特惠价,怎么到了我下单的时候变成原价了?请问你们会算我的是特惠价的价钱还是原价,在过后退回我其余的钱吗?2012-08-09 08:10
A:如果有优惠价格,可以用http://zh.choobuy.com/service/PlaceOrder.aspx这个链接手动下单,价格填优惠价格就好,采购购买时就知道了。
Q:你好!我的订单一共是要付¥141.80换成马币(RM)要付多少钱?2012-08-08 07:12
A:你好,现在1美元=6.25人民币,发汇的时候最好用美元。
Q:Hi, i cannot pay using Visa. WHY!? Please help as I need to order some items imemdiately!2012-08-07 10:51
A:Hi, did you get any error? If yes, show us some pictures, send them to service@choobuy.com please.
Q:你好,请问现在还可以用paypal手动转账的方式充值吗?如果不可以的话那个支付宝国际信用卡怎么支付呢? 手续费怎么算的? 谢谢2012-07-17 11:52
A:您好,可以用paypal手动充值,您转账到paypalus@choobuy.com 后需要发送一封邮件告知您的转账金额,趣拜账户以及交易号码,我们会尽快为您办理充值。支付宝国际信用卡的手续费是根据各银行的不同而不同的,一般在3%-4%左右。
Q:May i have the address in english because i want to send a shipment back?2012-07-15 03:10
A:Hi, Dear, about which one you need to send it back, we need to check first, because if seller doesn't agree, then can't send it back, so please let us check first. :)
Q:Hello,I want to place urgent taobao orders without waiting for someone to place the order for me. Will self purchase do this? Can I enter your address for shipping and pay with alipay. What is your warehouse address I can use? Can I use your service to2012-06-12 01:44
A:Yes, you are saying about self-shopping. If you use this service, please check Self-Shopping check-box in your Shopping Cart. Then you can buy items by yourself, and let seller send them to our location. Our address is: Consignee: 趣拜代购+your Choobuy ID (registered email) Province: 天津市 City: 天津市 Address: 河北区 正义道 万科城市花园B2701 Zip: 300150 Cell Phone: 15822320416 Phone: 022-26414300 Important Notice: Please describe the items in detail (Color, Size, Buy Number) in your Shopping Cart, so that we can check if seller sent the correct ones. And if possible, please better give us domestic tracking number of your package. You can fill it when placing order or leave us message by clicking “Message”. And then if you want to transfer money from paypal to alipay, then please send us money to paypalus@choobuy.com by personal transfer, then write a mail to tell us, we will add money to your choobuy account, then you can make order by this link http://en.choobuy.com/service/Remittance.aspx.
Q:Hi...can I still pay using Paypal?Please clarify.2012-06-11 10:49
A:If you want to use paypal, if you trust us enough, then you can send money to paypalus@choobuy.com by personal transfer, after you send money, please write us a mail to tell us how much did you send and your choobuy account, and the transactions number.
Q:怎么不能在线为支付宝充值啊?2012-06-10 01:03
A:您好,现在充值支付宝都不能直接到账,需要下单后等待24小时,工作人员才会处理您的订单,不好意思,如果给您带来不便,我们深表歉意。
Q:http://item.taobao.com/item.htm?id=13326746531以上的货物是否能够运送到马来西亚。可以一个星期拿到货物吗。总数必需花多少钱. Pay by Visa card2012-06-10 09:19
A:不好意思,关于这款车,我们看了下,由体积过大,所以没有办法运输,抱歉。
Q:Hi There,Trying to figure out how all this works.. If someone could advise it would be appreciated.. How do I pay for the order with Paypal???2012-06-01 12:19
A:our website works like this: you choose items from taobao, and then make order in our system >> our buyer processes your orders (buy for you), if in that process have any problems, our buyer will leave message for you in our system, so you need to check them in time, and then answer it, otherwise it will delay the time of purchase. Usually it takes 1-3days >> seller send your items out, we receive the package, and then check them(check the colour, size and quantity and so on), usually it takes 3-5days, because usually on the road it takes 3-5days, and we check it in 1-3days >> if there is no problem, we will save them into our warehouse, and in that time you can make shipment and pay it >> we will ship it to you as soon as possible, usually we send it out in 2days. In total you need to pay item cost, service fee, freight in China and international shipping. About service fee, you can see http://en.choobuy.com/service/PlaceOrder.aspx, in the below of this page have a service rate table. About freight in China, usually it it 10-15cny for 1kg. About international shipping you can see http://en.choobuy.com/help/ShipPrice.aspx and http://en.choobuy.com/help/Estimate.aspx If you want to use paypal, if you trust us enough, then you can send money to paypalus@choobuy.com by personal transfer, after you send money, please write us a mail to tell us how much did you send and your choobuy account, and the transactions number.
Q:I try to pay for shipping through international alipay without success.Is there another way to pay for shipping.2012-05-31 12:48
A:Yes, you can use wesrern union and bank transfer and paypal, if you want to use paypal, if you trust us enough, then you can send money to paypalus@choobuy.com by personal transfer, after you send money, please write us a mail to tell us how much did you send and your choobuy account, and the transactions number.
Q:Здравствуйте! На таобао на некоторые товары есть две цены , одна на фотографии другая обычная. Через вас по какой цене можно купить?2012-05-28 07:18
A:Если у продавца много цветов, то, вы можете сами выбрать, какой цвет вы выбрали, какой мы купим
Q:Hi.I paid what buy.How i can delete unpaid order in orders window ?I don't want this items thank you.2012-05-28 06:30
A:Hi, sorry so much, now still can't delete unpaid orders, because it is unpaid order, so just leave it there, it is ok, it doesn't matter.
Q:Добрый день! Какой у вас курс доллара по отношению к юаню? Спасибо.2012-05-27 07:19
A:сейчас 1 usd = 6.25cny
Q:i paid recently for my 10 items but it shows unpaid?2012-05-20 04:55
A:Hi, Please tell us your account and how much did you pay, you can just leave message in your order or send a mail. :) Yours,Choobuy
Q:you are unable to do the job, waiting on you every order of 10 - 15 days, shame on you, when you start to do your job in a professional manner and not in an amateurish?2012-05-18 05:54
A:Hi, we are working in a professional manner, please trust us, we don't want that make you to wait so long time too, our buyer trying to process orders as soon as possible, but still need to buy all them one by one, this is fair for all customers.please, thank you for your understanding.
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